After the introduction of non-technical skills, the drilling teams showed a clear change in behaviour which lead the team being Capable, Safe & Competent.
What was the Problem?
Increasingly team performance is being recognised as a major contributor to incidents on drilling rigs. Poor communication, ineffective team work, lack of situation awareness have meant that teams are not working as safely and effectively as required.
What was the Solution?
An observation framework of team non-technical skills for drilling teams was designed. Team members were observed by our trained and qualified facilitators as they took part in problem solving exercises on either a high fidelity simulator or in the classroom.
Feedback was provided to teams on their performance, with specific advice about techniques to be tried.
What was the Outcome?
After the introduction of non-technical skills, the drilling teams showed a clear change in behaviour which lead the team being Capable, Safe & Competent.
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